Privacy Policy / Terms & Conditions / Refund Policy

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Privacy Policy
Terms & Conditions
Refund Policy
Privacy Policy

A. Why we collect Personal information?

We collect personal information from you to identify you, to provide you with information required to service you, and to help us deliver a superior career enhancement experience. Information collected enables us to give you convenient access to our service offerings and products, and may help us tailor your career experience.

B. What information do we collect and how do we use it?

Information you provide:

We collect information to provide more effective services. We ask for your name, email address, and other personal information when you register to use certain features of our website. We also may ask for this information at other times, such as when you enter contests or other promotions sponsored by us and/or our partners. If you use a feature that requires payment of a fee, we collect your credit card data or payment account information.

When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.

Cookies:

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

Log Information:

When you access our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User Communications:

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Links:

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.

Alerts:

We may alert you by email or phone (through sms/call/whatsapp) to inform you about new service offerings or other information which we feel might be useful for you.

Public Forums:

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

Data Security:

If you use a feature requiring payment of a fee, we transmit your credit card data to our bank for processing. If we encounter a problem with payment, we may review the order information with you and our bank to resolve it. We do not otherwise disclose your credit card information. We do not share your email address or your personal information with third party marketers.

We offer secure pages to collect sensitive information on our order form, such as credit card information. While no computer system is completely secure, we believe the measures implemented by our Site/payment partners reduce the likelihood of security problems to a level appropriate to the type of data involved.

We use reasonable technical, administrative, and physical security measures for the purpose of safeguarding all data you share with us. We also have comprehensive internal policies in place to prevent unauthorized access to your data. We take adequate steps to ensure that third parties we share data with also adopt reasonable level of security practices and procedures to ensure the privacy and security of your information.

However, we are not responsible for any loss, unauthorised access, safety issue or any harm caused to you by any misuse of your personal information, unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You hereby acknowledge that we are not responsible, in particular, for any third party action or action on your part leading to loss, damage or harm to you or any other person.

The Company shall not be held liable for any loss whatsoever incurred by you, due to unauthorized access to your electronic devices.

C. Information Sharing

Other than the above mentioned sharing of data related to credit card information, we only share personal information with other companies or individuals outside of University Fly Global Education Consultant Private Limited in the following limited circumstances:

A. Satisfy any applicable law, regulation, legal process or enforceable governmental request

B. Enforce applicable Terms of Use, including investigation of potential violations thereof

C. Detect, prevent, or otherwise address fraud, security or technical issues, or

D. Protect against imminent harm to the rights, property or safety of University Fly Global Education Consultant Private Limited, its users or the public as required or permitted by law. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users subscribed to a particular product, or the number of users registered on our website. Such information does not identify you individually.

E. By using the website and/or registering yourself with us you authorise us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if you have also registered yourself under DND or DNC or NCPR service, you still authorise us to give you a call from University Fly Global Education Consultant Private Limited for the above mentioned purposes till 365 days of your registration with us.

F. To address customer goals, requirements, service/product offerings as and when opted by the customer.

D. How long do we retain user data?

We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers. Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to our specified purposes.

E. Grievances

If You have any grievances as to the usage of any of Your personal information or any other privacy concerns, You can contact the Grievance Officer whose details are provided below:

universityfly@gmail.com

Contact us

If there are any questions regarding this privacy policy you may contact us by writing to us at: universityfly@gmail.com

F. Disclaimer

The information contained in this website is for general information purposes only. The information is provided by University Fly Global Education Consultant Private Limited and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website/ you are able to link to other websites which are not under the control of University Fly Global Education Consultant Private Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However,University Fly Global Education Consultant Private Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

G. Data Deletion

You can send your data deletion request to us through email. In order to get your data deleted from our servers, send an email to universityfly@gmail.com with a subject “Data Deletion <Your Email ID>”.

H. Grievance Redressal

1. In compliance with the provisions of the Information and Technology Act, 2005 (“IT Act”), we have appointed a Grievance Officer, to address your concerns pertaining to the usage of your user data, you can contact the officer at universityfly@gmail.com
2. In the event, you have any complaints or concerns regarding the usage of your user data, you may write to us electronically at universityfly@gmail.com
3. Within 24 (twenty-four) hours of the receipt of your email, the Grievance Officer will acknowledge your email, and shall dispose the same within 15 (fifteen) days of the receipt of your email, upon conduct hearings and discussions.

Terms & Conditions

Terms & Conditions

As updated on February 20, 2023

I. GENERAL

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern University Fly Global Education Consultant Private Limited’s relationship with you in relation to this website/mobile and the product which you purchase through this website/mobile . The term ‘University Fly Global Education Consultant Private Limited’ or ‘us’ or ‘we’ refers to the owner of the website/mobile . The term ‘you’ refers to the user/viewer of our website.

This Agreement is an electronic record in terms of Information Technology Act, 2000, and generated by a computer system and does not require any physical or digital signatures.

II. UNIVERSITY FLY FEE

University Fly Global Education Consultant Private Limited has arrangement (directly/indirectly) with the universities. University Fly Global Education Consultant Private Limited earns after successful enrolment of a student in a University, as per their norms.

III. ABOUT US

The use of this platform and the products purchased on this platform is subject to the following terms of use:

1. The content of the pages of this platform is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this platform for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this platform is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this platform meet your specific requirements.
4. This platform contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. All trademarks reproduced in this platform which are not the property of, or licensed to, the operator are acknowledged on the website. No use of the intellectual property owned or licensed to University Fly Global Education Consultant Private Limited may be used without our prior written authorization.
6. Unauthorised use of this platfrom may give rise to a claim for damages and/or be a criminal offence.
7. From time to time this platfrom may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. You may not create a link to this website from another platfrom any other lead source, or document without University Fly Global Education Consultant Private Limited’s prior written consent.
9. Your use of this platfrom and any dispute arising out of such use of the platfrom is subject to the laws of India or other regulatory authority.
10. Your use of our products and services provided for herein is solely for your personal and non-commercial use. Any use other than for personal purposes is prohibited. Your personal and non-commercial use of our services shall be subjected to the following restrictions: i) You may not decompile, reverse engineer, or disassemble the contents of our products, or (c) remove any copyright, trademark registration, or other proprietary notices from the contents of our products. ii) You will not (a) use our product or service for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use our products and services in any way that is unlawful, or harms University Fly Global Education Consultant Private Limited or any other person or entity as determined by University Fly Global Education Consultant Private Limited.
11. University Fly Global Education Consultant Private Limited products and / or services, including the University Fly Global Education Consultant Private Limited application and content, may not be compatible to all devices. University Fly Global Education Consultant Private Limited shall not be obligated to provide workable products and / or services for any phones/tablets unless stated otherwise.
12. University Fly Global Education Consultant Private Limited or any of its subsidiaries or content partners shall have no responsibility for any loss or damage caused to tablet or phone or any other hardware and / or software, including loss of data or effect on the processing speed of the tablet, those results from the use of our products and services.
13. In no event will University Fly Global Education Consultant Private Limited. be liable for damages of any kind, including without limitation, (i) indirect, punitive, special, exemplary, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage, loss of programs or information), or (ii) direct damages in excess of the amount paid to University Fly Global Education Consultant Private Limited for the product and / or service, arising out of the use of, misuse of or inability to use, or errors, omissions or other inaccuracies in the Site or the products and / or services, or any information provided on the Site. Some jurisdictions do not allow the limitation or exclusion of liability. Accordingly, in such instances, some of the above limitations may not apply to the User.
14. University Fly Global Education Consultant Private Limited may also contact the user through sms, email and call to give notifications on various important updates. Therefore, User holds University Fly Global Education Consultant Private Limited non liable to any liabilities including financial penalties, damages, expenses in case the users mobile number is registered with Do not Call (DNC) database.
15. You hereby indemnify, defend, and hold University Fly Global Education Consultant Private Limited’s distributors, agents, representatives and other authorised users, and each of the foregoing entities” respective resellers, distributors, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of our product.
16. In the event of breach of the terms and conditions of this Terms of Use by the User, the User shall be promptly liable to indemnify University Fly Global Education Consultant Private Limited for all the costs, losses and damages caused to University Fly Global Education Consultant Private Limited as a result of such a breach.
17. In the event of your breach of this Terms of Use, you agree that University Fly Global Education Consultant Private Limited will be irreparably harmed and will not have an adequate remedy in money or damages. University Fly Global Education Consultant Private Limited therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. University Fly Global Education Consultant Private Limited’s right to obtain such relief shall not limit its right to obtain other remedies.
18. Persons who are “competent/capable” of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to use our products or services. Persons who are minors, un-discharged insolvents etc. are not eligible to use our products or services. As a minor if you wish to use our products or services, such use shall be made available to you by your legal guardian or parents. University Fly Global Education Consultant Private Limited will not be responsible for any consequence that arises as a result of misuse of any kind of our products or services that may occur by virtue of any person including a minor using the services provided. By using the products or services you warrant that all the data provided by you is accurate and complete and that you have obtained the consent of parent/legal guardian(in case of minors). University Fly Global Education Consultant Private Limited reserves the right to terminate your subscription and / or refuse to provide you with access to the products or services if it is discovered that you are under the age of 18 years and the consent to use the products or services is not made by your parent/legal guardian or any information provided by you is inaccurate.
19. The users of this platform shall not host, display, upload, modify, publish, transmit, update or share any information that:a)to another person and to which the user does not have any right to;

    b)is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

    c)harm minors in any way;

    d)infringes any patent, trademark, copyright or other proprietary rights;

    e)violates any law for the time being in force;

    f)deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

    g)impersonate another person;

    h)contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

    i)threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

20. We respect your right to privacy in respect of any personal information provided to us. To see how we collect and use your personal information, please see our Privacy Policy. The Privacy Policy is a necessary part of this Terms and Conditions and the clauses therein are not repeated here for the sake of brevity.
21. We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under any contract when caused by events that are beyond our reasonable control or on account of force majeure.

IV. TERM & TERMINATION

1. This Agreement will remain in full force and effect until terminated, for using the platform or purchasing the products in any form or capacity. Provided, we have the right to immediately terminate your access or usage and remove non-compliant information or material, in case of non-compliance with the terms and conditions or our privacy policy
2. The User shall be obligated to clear any dues with us for any of its Services which you have procured. University Fly Global Education Consultant Private Limited shall not be liable to you or any third party for any termination of your access to the Services.

V. GOVERNING LAW

1. The jurisdictional court of Ranchi, India shall have sole jurisdiction over any claim arising from, or related to, a visit to / use of the platform or purchase of the products. In case you are from a different country, we retain the right to bring proceedings against you for breach of any of the terms and conditions in your country of residence, country of use or other relevant country. The laws of New Delhi, India govern this Agreement and these terms and conditions of use of the platform or purchase of the products.
2. University Fly Global Education Consultant Private Limited accepts no liability whatsoever, direct or indirect, for non-compliance with the laws of any country other than that of India, and the mere fact that the platform can be accessed or used in a country other than India will not imply that we accede to the laws of such country.

VI. CONTACT US

If you have any questions or complaints about the online training package, the platform and their contents please contact us at universityfly@gmail.com

VII. Apply Online Terms & Conditions

The student agrees to authorise University Fly Global Education Consultant Private Limited as his/her agent and help with his/her applications & other admission related services.

The student agrees to change his/her agent to University Fly Global Education Consultant Private Limited in case there is another agent already authorised prior to this.

VIII. University Fly Global Education Consultant Private Limited Scholarship Terms & Conditions

• The reward will be processed once you pay the deposit at the university and receive your Visa
• The scholarship amount is to be determined on the basis of your application and overall profile
• Selection for the scholarship to be solely at the discretion of the University Fly Global Education Consultant Private Limited jury and corresponding guidelines

IX. Inbox

• We create custom email IDs to enhance your overall study abroad journey. This ID is used to submit and track your applications to global universities. Alongside, you can receive the latest updates regarding intakes and candidature from top university representatives. Visit the Inbox section in your dashboard or on the app to view and reply to university emails. University Fly Global Education Consultant Private Limited has “read-only” access which is used to provide real time updates across all your applications and make your study abroad journey hassle-free. University Fly Global Education Consultant Private Limited will not reply to or communicate with the university or any other entity through your ID. Through this email id, we would not be accessing or sending to any third party, any of your personal information without your consent.

X. Handling of Student Financial Awards

1. University Fly Global Education Consultant Private Limited does not collect any remuneration from students that is conditional upon the receipt of scholarships and financial aid monies awarded by partner institutions, or other scholarship awarding organizations.

XI. Company Details

The Corporate Identification Number (CIN) of University Fly Global Education Consultant Private Limited is U74999JH2018PTC012103

Refund Policy

Refund Policy

We offer a refund if we have missed deadlines or there is any breach of service committed by one of our experts. In this case, we also take strict action against the expert, except issuing an immediate refund. However, if the refund request is made on the base of ‘change of mind’, we have a ‘No Refund, Exchange Only’ policy. All products are sold “as is”. You may contact us within 120 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value.